Refund policy
Refund and Return Policy
At Clear Bio Relief, your satisfaction is our top priority. If for any reason you're not fully satisfied with your purchase, we offer a 7-day return policy to ensure peace of mind.
Return Eligibility:
- Items must be returned within 7 days of delivery.
- Products must be unused, in their original packaging, and in the same condition as when you received them.
Return Process:
- Contact Us: Before returning any product, please contact our customer support team at [support email] for return authorization.
- Shipping Costs: Customers are responsible for covering the shipping costs to return the product. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
- Return Address: Once approved, send the product to the address provided by our support team.
Refunds & Store Credit:
- Upon receipt and inspection of the returned product, we will notify you of the approval or rejection of your return.
- Refund: If approved, a refund will be processed to your original method of payment within [number of days].
- Store Credit: Depending on the case, we may offer store credit for future purchases instead of a refund.
Non-Returnable Items:
Certain items may not be eligible for return, including but not limited to:
- Products that have been opened or used.
- Items not in their original condition or damaged by the customer.